Privacy Policy & Data Processing Notice

This Privacy Policy & Data Processing Notice explains how Regenerative Medspa (“Clinic,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information obtained through our website https://regensmedspa.com/.

We operate as a medical spa and regenerative aesthetics clinic offering non-surgical, wellness, and aesthetic treatments, in accordance with applicable United States and Florida law.

 

1. Scope of This Policy

This policy applies to personal information collected through our website, including contact forms, appointment requests, consultation inquiries, and marketing communications.

This policy does not replace or modify our HIPAA Notice of Privacy Practices, which governs how protected health information (PHI) is handled once a formal patient relationship is established.

 

2. Information We Collect

A. Information You Provide Voluntarily

  • Full name
  • Email address
  • Phone number
  • Treatment or service interest information submitted voluntarily
  • Appointment or consultation requests
  • Any other information you choose to provide through forms or communications
 

B. Automatically Collected Information

  • IP address
  • Browser, device, and operating system information
  • Pages visited, interaction data, and navigation behavior
  • Referring and exit URLs
 

C. Marketing & Analytics Data

  • Website usage and performance metrics
  • Advertising and campaign interaction data
  • Lead attribution and traffic sources
 

3. How We Use Personal Information

  • Respond to inquiries and consultation requests
  • Provide information about services, treatments, and educational content
  • Schedule appointments or aesthetic consultations
  • Conduct marketing, promotional, and outreach activities
  • Analyze website performance and user experience
  • Comply with applicable legal and regulatory obligations
 

4. Medical Information & HIPAA Considerations

Information submitted through this Website is generally considered pre-clinical and may not constitute protected health information (PHI) under HIPAA until a patient relationship is formally established.

Once you become a patient, any PHI collected or generated during the course of treatment will be handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and our HIPAA Notice of Privacy Practices.

 

5. Legal Basis for Processing

  • Your consent
  • Legitimate operational, marketing, and business interests
  • Pre-contractual steps taken at your request
  • Compliance with applicable legal obligations
 

6. Data Sharing & Disclosure

We may share personal information with:

  • Authorized clinic staff
  • Service providers (hosting, CRM, scheduling, analytics, marketing platforms)
  • Licensed healthcare professionals, when appropriate and authorized
  • Legal or regulatory authorities when required by law

We do not sell personal information.

 

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Analyze website traffic and performance
  • Support marketing and advertising initiatives

You may manage cookies through browser settings or consent tools where available.

 

8. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

 

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can be guaranteed to be completely secure.

 

10. Your Privacy Rights

Depending on your state of residence, including Florida, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Opt out of marketing communications

Requests may be submitted using the contact information below. Identity verification may be required.

 

11. Children’s Privacy

This Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

 

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.

 

13. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

 

14. Contact Information

Regenerative Medspa

Address: 10920 Moss Park, Rd. Suite 218, Orlando, FL 32832

Email: info@regens3.com

Phone: 407 2040963